Terms of Use
Last updated: August 20, 2026
Agreement
These terms are between you and Bradley Hicks, sole proprietor of TouchGroove, based in Ontario, Canada. They govern your use of the TouchGroove website and your purchase of TouchGroove software licences. By downloading, installing or buying TouchGroove you agree to them, together with the End User License Agreement shown in the app.
Payments & pricing
TouchGroove is sold as a one-time licence, priced in Canadian dollars, per machine. All prices include VAT where applicable. Payments are processed by Paddle, which acts as our merchant of record. You do not need an account on this site to buy. The checkout collects only what Paddle needs to process your order.
Delivery & licence keys
Your licence key is delivered by email right after checkout. Keys are delivered electronically, so nothing is shipped. Keep your key and the checkout email safe. Keys are the only way to unlock the app on a new machine. You may transfer a key to a new machine you own; sharing a key publicly or with people who did not pay for it breaches these terms and the key may be disabled. If something is wrong with your purchase, write to [email protected].
Merchant of record
Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.
Refunds
Every TouchGroove purchase is covered by our 30-day money-back guarantee. See the refund policy for the full details.
Acceptable use
You agree not to misuse this website, attempt to break its security, scrape it aggressively, or use the app or this site for anything unlawful. You are responsible for the music you play and for how the app is used in your venue, including compliance with any public-performance licensing your local laws may require for music played to customers.
Intellectual property
TouchGroove, its name, logo and artwork are our property (or licensed to us). The app also includes open-source components, notably Navidrome (Apache-2.0), which remain under their own licences. Nothing on this site transfers ownership of any of it to you beyond the licence you buy.
Disclaimers & liability
This website and the app are provided “as is”. We do not warrant that they will be uninterrupted or error-free, or that the app will work with every music server, codec or piece of hardware. To the maximum extent the law allows, our total liability in connection with this site or the app is limited to the amount you paid for your licence. Nothing here limits rights you have under consumer law that cannot be limited.
Changes
We may update these terms and the EULA from time to time, for example when the app gains features or legal requirements change. Material changes are noted on this page and, where they affect the app, in the agreement shown in-app. Continued use after a change means you accept the updated terms.
Governing law
These terms are governed by the laws of Ontario, Canada. Questions? Write to [email protected].